Why is this important:
Because trust plays a big role in your overall performance. Be it at work, at home with your loved ones or in any team sport.
One of 1 Cloud Hub’s greatest corporate values is trust. The other being integrity. Almost all successful companies have trust as a company value. While at HP, Trust is given and its for you to lose, at AWS for example, trust has to be earned. There’s a difference in the two approaches and that impacts behaviours and culture within the company.
While onboarding new employees at HP, I’d ask : “At HP Is trust given or is it to be earned?”. 90% would reply, its to be earned. Because that’s how the world behaves towards strangers. You have to earn someone’s trust. True but at HP, Bill and Dave Packard had the foresight and the opposite recommendation for HP’s employees. We trust our employees. It’s for them to lose.
So whats the diff:
- In AWS’s case an employee would constantly be looking into earn everyone’s trust. i.e. you are off the trust boat and have to climb into it.
- In HP’s case an employee would constantly be looking to not have people lose their trust. i.e. you are on the trust boat and need to ensure you don’t fall off.
Questions for you to answer and a fun self-assessment tool.
a. In which of these scenario are you like to be more open.
b. In which scenario do you think teamwork is likely to flourish
c. How and when would you ever know that now you have earned everyone’s trust in scenario 1.
d. In which scenario would you like your colleagues to be.
e. what kind of corporate cultures would the two spawn off. HP’s now almost an 80 year old organization and needs no proof point that this way of looking at trust is enduring and has worked
Make your choices and see how it changes the way you view your colleagues.
Before we go judging others here’s a way to judge yourself and raise your own bar.
